Two elderly people smiling with a dog

What we do

We sell specialist insurance, extended warranties and roadside assistance policies designed to meet the needs of people who use mobility scooters, power chairs and disability equipment for the home. We fund all our finance agreements and we take great care to ensure that we are a responsible lender, speaking to each applicant by phone to ensure they are fit to contract and can afford their repayments.

We also partner with mobility and disability equipment dealers and suppliers throughout the UK to enable them to offer easy access to good quality finance, insurance, roadside assistance and extended warranties.

Two elderly people looking at a laptop

We put our customers first

Headquartered in Bedfordshire, First Senior is family-owned and run. Every person in our highly trained UK customer service team is passionate about looking after our customers, many of whom are disabled and many are elderly. We are proud to be one of the few companies that actively encourages customers to call us on the phone. When customers call First Senior they get straight through to a person, not a computer. That way we can ensure we are offering the right product that will help our customers finance a better quality of life, protect their investment and enjoy total peace of mind, knowing that whatever happens, we’ve got them covered.

A person smiling while wearing a headset

Accreditations and Affiliations

First Senior is authorised and regulated by the Financial Conduct Authority.

First Senior Group is also a member of the following organisations and operates according to their codes and standards:

  • British Insurance Brokers Association
  • British Healthcare Trade Association
  • Consumer Credit Trade Association

Data Handling – First Senior also holds a Data Protection Registration Certificate from the Information Commissioner’s Office