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Our People

James Nicholls - Group Sales and Compliance Director

James has ten years experience in various healthcare companies. After his role as Sales Manager for Sungift PLC, Europe’s second largest scooter manufacturer and largest direct seller in the UK, James became one of the founding members of First Senior Insurance. He is now the First Senior Groups Compliance and Sales Director.
Claire O’Malley - Claims Manager

Claire is the Claims Manager at First Senior Group. She has been with the company since 1996 and knows the industry inside out. She specialises with claim handling and customer relations.

Lee Close - Senior Insurance Administrator

Lee is the Senior Administrator for First Senior Insurance. His role is to ensure all the staff handle all clients applications and queries promptly and efficiently. Other responsibilities include ensuring all correspondents are sent out swiftly.

Alex Nicholls - Finance Administrator

Alex is the Finance Administrator for First Senior Finance. Her role is to ensure all the staff handle finance applications promptly and accurately.

Oliver Harris - Senior Finance Underwriter

Oliver is the Senior Underwriter for First Senior Finance. His Role is to ensure that the whole underwriting team, deal with clients swiftly and that our ethical lending policy is applied to every application.

Scott McCreery - Business Development and Marketing Co-ordinator

Scott is responsible for the internal handling of new dealer enquiries and on going assistance for existing dealers.

Mike Holborn - Group Sales and Compliance Manager

Mike has an intimate knowledge of our market having been in the industry for over 30 years and has a wealth of experience in Sales, Marketing, Production and Product Development.

After completing his degree in Life Sciences, Mike started work in antibiotic research with Glaxo but soon moved into the commercial side of business. He has held senior management and board appointments with Fogarty plc, Walker Greenbank Healthcare Division, Grorud Lifts, Bison Bede Stairlifts and Eurocare Showers.

Mike is responsible for Group sales of Finance, Insurance and Warranty products and FCA audits of appointed representatives.